CASE STUDY

Azur Legacy Collection Hotel

Client Case

Azur Legacy Collection Hotel is a luxury boutique property located in the heart of downtown Vancouver, known for its refined interiors and elevated guest experience. LIV Hospitality was brought on to deliver a complete range of custom FF&E solutions, including casegoods, upholstered seating, lighting fixtures, custom doors, and architectural tiling. Every element was tailored to reflect the hotel’s design vision while ensuring comfort, durability, and function.

Our team worked closely with the designers and ownership group to manage production, delivery, and installation. With staff on the ground locally and overseas, we were able to oversee both design intent and manufacturing quality. The result was a smooth project execution with on-time delivery and standout finishes throughout.

Our Tailored Process

Step OneDiscovery and AlignmentMore

Listening First
We begin by understanding your design intent, brand standards, operational needs, and project goals. Whether you’re developing a new hotel, reimagining a restaurant, or refreshing a retail space, our team listens carefully to align on every critical detail from day one.

What This Includes:
During this stage, we conduct a detailed review of your design brief and project requirements. We align with your brand standards and operational needs, discuss preliminary budget frameworks, and begin early planning around sustainability requirements such as FSC® Certification, PB-Free products, UL GREENGUARD Certification, and Lacey Act compliance.

Step TwoDesign Collaboration and SpecificationMore

Turning Ideas Into Buildable Solutions
We work closely with your design teams, owners, and project stakeholders to translate creative concepts into real-world solutions. Every design choice is refined with durability, guest experience, and operational functionality in mind.

What This Includes:
In this phase, we produce detailed shop drawings, create and present finish samples for approval, and refine technical specifications to match project needs. We also explore value engineering opportunities where appropriate, balancing cost efficiency with the preservation of the design’s original intent.

Step ThreeManufacturing and Quality Controlmore

Craftsmanship You Can Trust
Once specifications are approved, our production teams begin manufacturing under LIV’s close supervision, with a sharp focus on precision and quality.

What This Includes:
We manage factory-direct production, ensuring every product meets custom dimensions, material specifications, and brand compliance. Our quality control program includes milestone inspections throughout manufacturing, and we provide regular production updates to keep stakeholders informed and confident.

Step FourLogistics, Delivery, and Installationmore

On Time. On Point.
Managing logistics with precision is key to delivering a seamless hospitality project. We ensure your products arrive safely, installed to specification, and ready to serve guests.

What This Includes:
Our team oversees all shipping logistics, including customs coordination and freight management. Upon delivery, our Canadian-based installation teams execute precise, professional installations. A final walkthrough and detailed punch list review ensure that every piece is delivered exactly as promised.

Step FiveOngoing Support and Warrantymore

Beyond Delivery
Our responsibility doesn’t end once installation is complete. LIV Hospitality is committed to supporting your success long after project handover.

What This Includes:
We provide full warranty coverage, rapid post-installation support, and responsive service through our Canadian operations team. Whether you need help resolving an issue or planning for future refreshes, we are here to protect your investment and strengthen our partnership over time.

Case Study Gallery

Every Detail Matters.
Every Guest Experience Counts.

At LIV Hospitality, we believe great spaces are built through careful attention to every piece, every finish, and every guest interaction. Our commitment to excellence at every stage of the project helps you create environments where guests feel welcome, valued, and inspired to return.

If you are ready to bring your next hospitality project to life with a partner who cares about the details as much as you do, we are ready to get started.

Contact Us